There has been a surge in frontline communication tools in the last few years, and for good reason. It’s no secret that the frontline, hourly employee has always been described as “hard to reach”.  Add a global pandemic to the mix and it quickly became alarmingly apparent in industries like restaurant, retail and manufacturing, where employees still needed to physically go to work, that real time communication was a problem. 

We recently hosted a webinar regarding the keys to frontline employee engagement and the bottom line impact that it drives, with special guests Dave McKlveen, Vice President of Human Resources for Organic Krush and formerly VP of HR at Cava, and Greg Moyer, Chief Engagement Officer at goHappy Hub.  Below are the quick hitting highlights, and for a more full deep dive, click here to watch the full Webinar.

We recently hosted a webinar regarding what CA Assembly Bill 685 requires of California employers, with special guests Wengy Sugg, an experienced labor and employment attorney, and Amir Durrani, VP of Human Resources at NORM’s Restaurants, an iconic CA based restaurant concept with 20+ locations.  Here are the quick hitting highlights of this Bill that went into effect on January 1, 2021.  For a more full explanation, click here to watch the Webinar.

We’re super excited to announce our newest goHappy Labs product offering – goHappy Hub! With goHappy Hub!, organizations now have a simple and powerful way to:

Communicate with their frontline hourly employees; and
Enable their frontline hourly employees to communicate and collaborate with each other in smaller group settings – whether those groups are by location, team, district, etc.

As I was sitting there waiting for my food at the Legal Sea Foods at Boston’s Logan International Airport in November of 2012, a man caught my eye.  He was outside on a ladder cleaning the windows of the gate next to the restaurant. As I sat there and watched him, I was mesmerized by how meticulous he was.  He was so carefully cutting into the corners of each window. 

Three days ago I was having lunch at the top of a mountain at a Colorado ski resort during our family’s spring break, and as we talked to our server about COVID-19 and whether the resort had talked about closing, she said her team had a meeting with her manager that morning and there were discussions that the mountain might close. She was scared to death because she didn’t know how she was going to pay rent if it did close. 

goHappy is thrilled to officially kick off The goHappy Extraordinary Worker Campaign in order to recognize the amazing work that hourly workers are doing every day through which we will be giving away over $20,000 in 2020 to these incredibly deserving individuals.  

EXTRAordinary Worker: BLAKE

We all felt inspired after “meeting” Blake and hearing his story as an EXTRAordinary Worker finalist for February. One of the most fulfilling parts of our EXTRAordinary Worker Campaign has been the connections we have made with these EXTRAordinary people. And the relationships that have developed from those connections.

Celebrate Your Favorite Hourly Worker & Give Them a Chance to Win $1,000

While most Americans with a “desk job” are being required to work from home, millions of “desk-less” hourly workers across the country are continuing to show up to work so that we have the things we still need – grocery store clerks so that we have groceries (and MAYBE even some toilet paper!), delivery drivers so that we don’t have to expose ourselves to others, plumbers to fix our leaking sinks, health care providers to take care of our sick, etc. Social distancing is not an option for them.

At a time when there is so much information coming at people, it turns out that you, their employer, are the #1 source for credible COVID-19 information they need to know.