6 min read

6 Employee Engagement Ideas That Actually Work

By Dane Schwartz on Nov 7, 2022 3:30:13 PM

Engaged employees have higher productivity levels, lower absenteeism rates, and greater job satisfaction. 

In addition, companies with high employee engagement tend to financially outperform those with low engagement scores.

Although the positive outcomes from engaged employees speak for themselves, many businesses still need help to proactively engage their frontline workers.

Topics: Employee Experience Employee Engagement
5 min read

Need To Hire Seasonal Employees? Text Rehireable Workers

By Dane Schwartz on Oct 24, 2022 8:00:00 AM

Seasonal hiring is both exciting and stressful for many businesses. 

Busy seasons such as holiday shopping and back to school are a welcome uptick in profits. But, these busy times of the year can also be worrisome as you struggle to find enough employees to meet customer demands.

Topics: Communication Frontline Workers Hiring and retention
13 min read

Why Employee Engagement Is Key To Company Success

By Dane Schwartz on Oct 19, 2022 4:20:29 PM

Employee engagement is one of the most important indicators in gauging satisfaction in work. This is especially true amongst Front Line Workers. People are looking for more than just a 9-to-5 job these days. They crave to be involved in their work, and want to be enthusiastic about the organization they work for and to be committed to those they work with.

Topics: goHappy Communication Frontline Workers Employees goAlerts Company Culture Employee Experience Employee Engagement Workplace Communication
5 min read

How HR Technology is Changing Communication For Employees

By Dane Schwartz on Oct 10, 2022 12:45:42 PM

Communication in the workplace has changed drastically over the last decade — most notably, in the previous few years, thanks to the pandemic. 

During the pandemic, the world learned that frontline workers are the backbone of our economy as we watched them leave jobs en masse. Now we know that if organizations want to succeed, they need to improve interpersonal communication for all employees, not just those who occupy a desk.

Despite making up 80% of the global workforce, frontline employees have consistently been excluded from company-wide communication. But, thanks to an influx of much-needed HR technology, things are changing. 

Topics: Communication Employees Employee Experience Workplace Communication
5 min read

Lower Retail Turnover With Better Internal Communications

By Dane Schwartz on Oct 3, 2022 11:35:21 AM

Whether you operate a single retail location or a chain of stores, your retail employees are your best asset. They are the ones who interact with your customers daily and can create a positive or negative association with your brand. 

But, with a 69% employee turnover rate in retail — 12% higher than the U.S. national average — it can feel like most of your time and resources are spent on hiring and training new staff rather than nurturing existing employees to be your best brand ambassadors. 

With an approximate price tag of $3400 to replace one employee, a retention strategy should definitely be on your radar.

Topics: Communication Frontline Workers Employee Experience Workplace Communication
29 min read

NEW Podcast Episode: Jeremy Edmonds at Snooze- The Importance of Culture

By Dane Schwartz on Sep 16, 2022 10:38:17 AM

 

Topics: goHappy Podcast
5 min read

Five Ways to Enhance Senior Care Employee Communication

By Dane Schwartz on Sep 8, 2022 2:28:01 PM

Deciding to place a beloved family member in a senior care facility is challenging. It's a decision no family member wants to make, but they trust you and your staff to offer them the best care possible when they do.



However, if employee communication in your long-term care facility falls short, it can be a chaotic and frustrating experience for your senior care staff, residents, and their families. This can lead to families moving their loved ones to a different facility and employees leaving their roles to find work elsewhere — and in a worker shortage, it's unlikely you can spare staff right now.

Effective communication is the foundation for any successful relationship, and your assisted living facility is no different.

Topics: Communication Frontline Workers Workplace Communication senior living
4 min read

Amid Labor Crisis, Frontline Employee Retention is Critical

By Dane Schwartz on Aug 22, 2022 8:00:00 AM

If your favorite vegan ice cream flavor has been out of stock at your local supermarket for the last few months, you may be the victim of a labor shortage.

Current labor shortages are affecting supply chain issues from picking crops, manufacturing, and transportation to stocking shelves, and there’s no end in sight. Thus, that persistent empty shelf is where your ice cream should be.

As a business owner who employs frontline workers, this reality is a heavy weight to carry. Your profits hinge on hiring and retaining enough workers to keep business cruising, customers happy, and cash flowing.



When your ‘help wanted’ ad gets nothing but crickets, and you receive resignation letters regularly, it’s hard to remain hopeful. But, rather than focus on the frontline employees you don’t have, it’s better to focus on keeping the ones you do.

Topics: Frontline Workers Employee Experience Workplace Communication Hiring and retention
5 min read

4 Important Tips For Team Communications In Restaurants

By Dane Schwartz on Aug 8, 2022 8:00:00 AM

As a restaurant owner or manager, you know how quickly a tiny setback can spiral into full-blown bedlam. 

Topics: goHappy Communication Frontline Workers Company Culture Employee Engagement Restaurant
6 min read

Six Ideas That Improve Restaurant Employee Retention

By Dane Schwartz on Jul 28, 2022 1:27:12 PM

Restaurant workers are still quitting their jobs at an alarming rate. According to economists, the quit rate in hospitality and food service is nearly double that of the national average coming in at 6% vs 3%.

Topics: Communication Frontline Workers Company Culture Employee Experience Employee Engagement Hiring and retention