On Thursday, July 22nd at 12pm EST we were joined by Student Transportation of America's Director of Business Applications, Erin Jahn and Public & Media Relations Director, Jen Holzapfel to hear how they transformed the way they communicate with their 20,000 bus drivers spread across the US & Canada.
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On Thursday, June 17th at 12pm EST, with national award winning City Barbeque's Chief People Officer, Ronnie Berry, and Market Leader, Tina Behring, we discussed how today’s frontline employees rank better communication as one of their most critical factors in determining their employee experience and retention.
What do your frontline leaders wake up thinking about? Out of their top 5 for the day, would frontline employee appreciation pop to mind? Do those leaders have specific strategies on how to most effectively appreciate?