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2 min read

Now More than Ever, Your Frontline Employees Need to Hear from You

By Shawn Boyer on Jan 20, 2022 10:33:10 AM

Even as unemployment continues to trend downward, many industries are starting 2022 the same way they ended 2021: facing staffing shortages.

Topics: Frontline Workers Workplace Communication Hiring and retention
2 min read

Vaccine Mandate Moves Forward: What Employers Need to Know

By Shawn Boyer on Dec 27, 2021 8:00:00 AM

A federal court has lifted a stay on the Biden administration’s rule that forces business owners with 100 or more employees to require their employees to be vaccinated against COVID-19 or submit to weekly testing.

Topics: Workplace Communication
2 min read

Choosing the Right Communications Platform for Frontline Engagement

By Shawn Boyer on Dec 20, 2021 10:12:17 AM

If there is one thing employers have learned over the past 18 months, it’s the importance of engaging their frontline employees. Intentional and authentic engagement have proven to reduce employee turnover and lower absenteeism while increasing productivity and profitability.  

Topics: Workplace Communication
3 min read

Engaging Your Employees During the Holidays

By Shawn Boyer on Dec 13, 2021 9:07:30 AM

The holidays are upon us. And while many of us are looking forward to a little rest and relaxation – and maybe some travel – away from the office, most frontline workers will be at work throughout the holiday season.

Topics: Employee Engagement Workplace Communication
2 min read

Communicating Workplace Vaccine Plans to Frontline Employees

By Shawn Boyer on Dec 3, 2021 10:49:46 AM

Despite legal challenges, employers across the United States have been preparing to adhere to OSHA’s vaccine mandate, which calls for business owners with 100 or more employees to require their workers to be vaccinated or submit to weekly testing. According to OSHA, companies must have a policy in place by Dec. 6 and begin implementing those plans by Jan. 4.

Topics: Workplace Communication
3 min read

Vaccine mandate: What employers need to know

By Shawn Boyer on Nov 19, 2021 4:30:02 PM

By now, you’ve most likely heard about the workplace vaccine mandate planned by the Occupational Safety and Health Administration (OSHA).  

Topics: Workplace Communication
3 min read

Amid a Labor Crisis, Retention is Critical

By Shawn Boyer on Oct 21, 2021 10:27:00 AM

Last week, The Wall Street Journal reported that there are 4.3 million workers “missing” in the United States.  

Topics: Frontline Workers Employee Experience Workplace Communication Hiring and retention
2 min read

70% of Your Frontline’s Engagement is Determined by Your Frontline Leaders

By Shawn Boyer on Oct 14, 2021 9:38:57 AM

According to Gallup, 70% of the variance in employees’ engagement is determined solely by their direct leader.  And, given the financial benefits of having an engaged workforce, such as increased profitability, higher sales, lower turnover, etc., you would hope that frontline leaders would have their employees’ engagement level as a top priority.

Topics: Frontline Workers Employee Experience Workplace Communication
3 min read

4 Tips to Boost Hourly Employee Engagement

By Shawn Boyer on Oct 1, 2021 1:48:37 PM

The Value of an Engaged Workforce

I’ve been on no fewer than 10 calls over the past several weeks with heads of HR and talent acquisition specialists at some of the best employers in the country, and they’re all saying the same thing about the recruiting environment right now: “I’ve never seen anything like this”.  

Topics: Frontline Workers Employee Engagement Workplace Communication
1 min read

How to be inclusive with your frontline communication strategy

By Shawn Boyer on Jun 1, 2021 1:01:45 PM

There has been a surge in frontline communication tools in the last few years, and for good reason. It’s no secret that the frontline, hourly employee has always been described as “hard to reach”.  Add a global pandemic to the mix and it quickly became alarmingly apparent in industries like restaurant, retail and manufacturing, where employees still needed to physically go to work, that real time communication was a problem. 

Topics: Communication Frontline Workers Employee Experience Employee Engagement Workplace Communication