5 min read

Using Technology To Communicate With Frontline Staff Is Good For Business

By Shawn Boyer on Apr 25, 2022 8:00:00 AM

Dubbed The Great Resignation, 2021 was officially the year of quitting. Thanks to severe job dissatisfaction, workers in retail, hospitality, accommodation, and food services were among the top employees to lead the walkout.

And while 2022 has turned a corner with unemployment currently hovering around 3.9% — down from 2021 — all business who have frontline and deskless workers are struggling to retain existing employees and fill open positions.

Topics: Frontline Workers Workplace Communication Hiring and retention
3 min read

Amid a Labor Crisis, Retention is Critical

By Shawn Boyer on Oct 21, 2021 10:27:00 AM

Last week, The Wall Street Journal reported that there are 4.3 million workers “missing” in the United States.  

Topics: Frontline Workers Employee Experience Workplace Communication Hiring and retention
3 min read

Need Seasonal Workers Now? Text Your Eligible Rehires

By Shawn Boyer on Sep 23, 2021 4:20:23 PM

Seasonal hiring is more competitive than ever before as companies across the country look for innovative ways to staff up ahead of the holiday shopping season. 

Topics: Communication Frontline Workers Hiring and retention