As Dr. Bob Nelson says, “Take time to appreciate employees and they will reciprocate in a thousand ways.” 

Employee engagement is one of the most important indicators in gauging satisfaction in work. This is especially true amongst Front Line Workers. People are looking for more than just a 9-to-5 job these days. They crave to be involved in their work, and want to be enthusiastic about the organization they work for and to be committed to those they work with.

As a restaurant owner or manager, you know how quickly a tiny setback can spiral into full-blown bedlam. 

We recently hosted a webinar regarding the keys to frontline employee engagement and the bottom line impact that it drives, with special guests Dave McKlveen, Vice President of Human Resources for Organic Krush and formerly VP of HR at Cava, and Greg Moyer, Chief Engagement Officer at goHappy Hub.  Below are the quick hitting highlights, and for a more full deep dive, click here to watch the full Webinar.

We’re super excited to announce our newest goHappy Labs product offering – goHappy Hub! With goHappy Hub!, organizations now have a simple and powerful way to:

Communicate with their frontline hourly employees; and
Enable their frontline hourly employees to communicate and collaborate with each other in smaller group settings – whether those groups are by location, team, district, etc.

As I was sitting there waiting for my food at the Legal Sea Foods at Boston’s Logan International Airport in November of 2012, a man caught my eye.  He was outside on a ladder cleaning the windows of the gate next to the restaurant. As I sat there and watched him, I was mesmerized by how meticulous he was.  He was so carefully cutting into the corners of each window. 

Three days ago I was having lunch at the top of a mountain at a Colorado ski resort during our family’s spring break, and as we talked to our server about COVID-19 and whether the resort had talked about closing, she said her team had a meeting with her manager that morning and there were discussions that the mountain might close. She was scared to death because she didn’t know how she was going to pay rent if it did close. 

EXTRAordinary Worker: BLAKE

We all felt inspired after “meeting” Blake and hearing his story as an EXTRAordinary Worker finalist for February. One of the most fulfilling parts of our EXTRAordinary Worker Campaign has been the connections we have made with these EXTRAordinary people. And the relationships that have developed from those connections.

Celebrate Your Favorite Hourly Worker & Give Them a Chance to Win $1,000

While most Americans with a “desk job” are being required to work from home, millions of “desk-less” hourly workers across the country are continuing to show up to work so that we have the things we still need – grocery store clerks so that we have groceries (and MAYBE even some toilet paper!), delivery drivers so that we don’t have to expose ourselves to others, plumbers to fix our leaking sinks, health care providers to take care of our sick, etc. Social distancing is not an option for them.

At a time when there is so much information coming at people, it turns out that you, their employer, are the #1 source for credible COVID-19 information they need to know.