“Can you cover tomorrow’s shift for so-and-so?”

Read 7:12 PM.

No response.

Many working Americans report experiencing a negative emotional response to the end of the weekend and personal freetime as the “Sunday Scaries”–an anxious feeling about the work week ahead that cuts into the final hours of off-the-clock bliss. But, perhaps the only thing worse to interrupt an employee’s time off work is receiving unexpected or poorly timed messages from their employer.  

Let's face it: organizations crave high engagement levels from their frontline employees but are often short of ideas on exactly how to accomplish this. 

If you're an HR Director, Communications Director, or Talent Acquisition Specialist who manages a mobile workforce, you know how challenging good communication can be.

Deskless workers often work in remote settings or visit different locations throughout the day, so you may go long stretches without seeing or verbally communicating with some of your employees. 

Because of this, communication channels that work for office and onsite employees aren't practical for mobile workers.

Seasonal hiring is both exciting and stressful for many businesses. 

Busy seasons such as holiday shopping and back to school are a welcome uptick in profits. But, these busy times of the year can also be worrisome as you struggle to find enough employees to meet customer demands.

Employee engagement is one of the most important indicators in gauging satisfaction in work. This is especially true amongst Front Line Workers. People are looking for more than just a 9-to-5 job these days. They crave to be involved in their work, and want to be enthusiastic about the organization they work for and to be committed to those they work with.

Whether you operate a single retail location or a chain of stores, your retail employees are your best asset. They are the ones who interact with your customers daily and can create a positive or negative association with your brand. 

But, with a 69% employee turnover rate in retail — 12% higher than the U.S. national average — it can feel like most of your time and resources are spent on hiring and training new staff rather than nurturing existing employees to be your best brand ambassadors. 

With an approximate price tag of $3400 to replace one employee, a retention strategy should definitely be on your radar.

Deciding to place a beloved family member in a senior care facility is challenging. It's a decision no family member wants to make, but they trust you and your staff to offer them the best care possible when they do.

However, if employee communication in your long-term care facility falls short, it can be a chaotic and frustrating experience for your senior care staff, residents, and their families. This can lead to families moving their loved ones to a different facility and employees leaving their roles to find work elsewhere — and in a worker shortage, it's unlikely you can spare staff right now.

Effective communication is the foundation for any successful relationship, and your assisted living facility is no different.

If your favorite vegan ice cream flavor has been out of stock at your local supermarket for the last few months, you may be the victim of a labor shortage.

Current labor shortages are affecting supply chain issues from picking crops, manufacturing, and transportation to stocking shelves, and there’s no end in sight. Thus, that persistent empty shelf is where your ice cream should be.

As a business owner who employs frontline workers, this reality is a heavy weight to carry. Your profits hinge on hiring and retaining enough workers to keep business cruising, customers happy, and cash flowing.

When your ‘help wanted’ ad gets nothing but crickets, and you receive resignation letters regularly, it’s hard to remain hopeful. But, rather than focus on the frontline employees you don’t have, it’s better to focus on keeping the ones you do.

As a restaurant owner or manager, you know how quickly a tiny setback can spiral into full-blown bedlam. 

Restaurant workers are still quitting their jobs at an alarming rate. According to economists, the quit rate in hospitality and food service is nearly double that of the national average coming in at 6% vs 3%.