4 min read

Building Employee Morale with Frontline Employee Appreciation Messages

By Dane Schwartz on Jan 9, 2023 8:30:00 AM

In our post-pandemic world, it's not enough to assume frontline employees are just " happy to have a job." 

Things have changed, and frontline workers no longer seek jobs where the expectation is the bare minimum in exchange for a paycheck. 

They are more attracted to a work environment where they feel valued and respected, with managers who make them feel like they're contributing to something significant and are working towards common goals. 

Topics: Communication Company Culture Employee Experience Employee Appreciation
4 min read

6 Employee Appreciation Gifts For Hourly Workers

By Dane Schwartz on Dec 5, 2022 12:04:00 PM

Your frontline employees work hard. And amid busy schedules and the holiday rush, it can be easy to overlook showing them how much you appreciate their dedication to your organization.

Hourly workers often put in more than 40-hour work weeks during the holiday season — especially amid a labor crisis — and miss out on celebrations with family and friends. 

Although frontline employees receive overtime pay for their extra hours, it’s a requirement by the department of labor. 

Rewarding your hourly workers beyond what is expected of you, especially when they sacrifice so much, is essential to let them know you care. 

Topics: Company Culture Employee Experience Employee Engagement Employee Appreciation
6 min read

6 Employee Engagement Ideas That Actually Work

By Dane Schwartz on Nov 7, 2022 3:30:13 PM

Engaged employees have higher productivity levels, lower absenteeism rates, and greater job satisfaction. 

In addition, companies with high employee engagement tend to financially outperform those with low engagement scores.

Although the positive outcomes from engaged employees speak for themselves, many businesses still need help to proactively engage their frontline workers.

Topics: Employee Experience Employee Engagement
13 min read

Why Employee Engagement Is Key To Company Success

By Dane Schwartz on Oct 19, 2022 4:20:29 PM

Employee engagement is one of the most important indicators in gauging satisfaction in work. This is especially true amongst Front Line Workers. People are looking for more than just a 9-to-5 job these days. They crave to be involved in their work, and want to be enthusiastic about the organization they work for and to be committed to those they work with.

Topics: goHappy Communication Frontline Workers Employees goAlerts Company Culture Employee Experience Employee Engagement Workplace Communication
5 min read

How HR Technology is Changing Communication For Employees

By Dane Schwartz on Oct 10, 2022 12:45:42 PM

Communication in the workplace has changed drastically over the last decade — most notably, in the previous few years, thanks to the pandemic. 

During the pandemic, the world learned that frontline workers are the backbone of our economy as we watched them leave jobs en masse. Now we know that if organizations want to succeed, they need to improve interpersonal communication for all employees, not just those who occupy a desk.

Despite making up 80% of the global workforce, frontline employees have consistently been excluded from company-wide communication. But, thanks to an influx of much-needed HR technology, things are changing. 

Topics: Communication Employees Employee Experience Workplace Communication
5 min read

Lower Retail Turnover With Better Internal Communications

By Dane Schwartz on Oct 3, 2022 11:35:21 AM

Whether you operate a single retail location or a chain of stores, your retail employees are your best asset. They are the ones who interact with your customers daily and can create a positive or negative association with your brand. 

But, with a 69% employee turnover rate in retail — 12% higher than the U.S. national average — it can feel like most of your time and resources are spent on hiring and training new staff rather than nurturing existing employees to be your best brand ambassadors. 

With an approximate price tag of $3400 to replace one employee, a retention strategy should definitely be on your radar.

Topics: Communication Frontline Workers Employee Experience Workplace Communication
4 min read

Amid Labor Crisis, Frontline Employee Retention is Critical

By Dane Schwartz on Aug 22, 2022 8:00:00 AM

If your favorite vegan ice cream flavor has been out of stock at your local supermarket for the last few months, you may be the victim of a labor shortage.

Current labor shortages are affecting supply chain issues from picking crops, manufacturing, and transportation to stocking shelves, and there’s no end in sight. Thus, that persistent empty shelf is where your ice cream should be.

As a business owner who employs frontline workers, this reality is a heavy weight to carry. Your profits hinge on hiring and retaining enough workers to keep business cruising, customers happy, and cash flowing.



When your ‘help wanted’ ad gets nothing but crickets, and you receive resignation letters regularly, it’s hard to remain hopeful. But, rather than focus on the frontline employees you don’t have, it’s better to focus on keeping the ones you do.

Topics: Frontline Workers Employee Experience Workplace Communication Hiring and retention
6 min read

Six Ideas That Improve Restaurant Employee Retention

By Dane Schwartz on Jul 28, 2022 1:27:12 PM

Restaurant workers are still quitting their jobs at an alarming rate. According to economists, the quit rate in hospitality and food service is nearly double that of the national average coming in at 6% vs 3%.

Topics: Communication Frontline Workers Company Culture Employee Experience Employee Engagement Hiring and retention
5 min read

How to Be Inclusive With Your Frontline Employee Communication Strategy

By Dane Schwartz on Jun 23, 2022 7:00:00 AM

There’s nothing like a global pandemic to highlight poor employee communication. Especially in industries where workers need to physically show up for work.

Frontline and hourly workers make up 80% of our global workforce, and for industries like restaurant, retail, and manufacturing, they represent the largest percentage of the workforce. 

Topics: Communication Frontline Workers Employee Experience Employee Engagement Workplace Communication
4 min read

Best Practices For Leaders To Improve Frontline Employee Communications

By Dane Schwartz on Jun 6, 2022 6:04:07 PM

Communicating effectively with a large team of desk-less workers has its challenges. But the pandemic did an excellent job of highlighting just how critical frontline workers are to a company's success. And the mass job walkouts have taught us that frontline employees are no longer interested in being treated like second-class workers. 

Topics: Communication Frontline Workers Employees Employee Experience Employee Engagement Workplace Communication