Restaurant workers are still quitting their jobs at an alarming rate. According to economists, the quit rate in hospitality and food service is nearly double that of the national average coming in at 6% vs 3%.

The work world has experienced drastic changes over the last few years. The pandemic has influenced how businesses operate, from hybrid schedules to company policies, practices, and procedures. 

 It’s not surprising in this highly competitive labor market that the top concern facing CEO’s in organizations that employ large numbers of frontline employees is their ability to hire and retain staff. As a result, employee engagement has become a key strategic initiative with leaders and managers at all levels devoting more of their time and focus to create a positive and engaging experience for employees. Being more intentional about what leaders and managers need to do to drive higher engagement levels, represents a needed and critical step forward.

If there is one thing employers have learned over the past few years, it's the critical role frontline staff play in the economy's stability. Frontline workers came to realize their value, as well.

Sara Reinhardt shares her favorite things about working for Tupelo Honey.

We recently hosted a webinar regarding the keys to frontline employee engagement and the bottom line impact that it drives, with special guests Dave McKlveen, Vice President of Human Resources for Organic Krush and formerly VP of HR at Cava, and Greg Moyer, Chief Engagement Officer at goHappy Hub.  Below are the quick hitting highlights, and for a more full deep dive, click here to watch the full Webinar.