4 min read

Building Employee Morale with Frontline Employee Appreciation Messages

By Dane Schwartz on Jan 9, 2023 8:30:00 AM

In our post-pandemic world, it's not enough to assume frontline employees are just " happy to have a job." 

Things have changed, and frontline workers no longer seek jobs where the expectation is the bare minimum in exchange for a paycheck. 

They are more attracted to a work environment where they feel valued and respected, with managers who make them feel like they're contributing to something significant and are working towards common goals. 

Topics: Communication Company Culture Employee Experience Employee Appreciation
4 min read

Communication Strategies For Mobile Workforce Management

By Dane Schwartz on Dec 19, 2022 8:30:00 AM

If you're an HR Director, Communications Director, or Talent Acquisition Specialist who manages a mobile workforce, you know how challenging good communication can be.

Deskless workers often work in remote settings or visit different locations throughout the day, so you may go long stretches without seeing or verbally communicating with some of your employees. 

Because of this, communication channels that work for office and onsite employees aren't practical for mobile workers.

Topics: Communication Frontline Workers Workplace Communication
5 min read

Need To Hire Seasonal Employees? Text Rehireable Workers

By Dane Schwartz on Oct 24, 2022 8:00:00 AM

Seasonal hiring is both exciting and stressful for many businesses. 

Busy seasons such as holiday shopping and back to school are a welcome uptick in profits. But, these busy times of the year can also be worrisome as you struggle to find enough employees to meet customer demands.

Topics: Communication Frontline Workers Hiring and retention
13 min read

Why Employee Engagement Is Key To Company Success

By Dane Schwartz on Oct 19, 2022 4:20:29 PM

Employee engagement is one of the most important indicators in gauging satisfaction in work. This is especially true amongst Front Line Workers. People are looking for more than just a 9-to-5 job these days. They crave to be involved in their work, and want to be enthusiastic about the organization they work for and to be committed to those they work with.

Topics: goHappy Communication Frontline Workers Employees goAlerts Company Culture Employee Experience Employee Engagement Workplace Communication
5 min read

How HR Technology is Changing Communication For Employees

By Dane Schwartz on Oct 10, 2022 12:45:42 PM

Communication in the workplace has changed drastically over the last decade — most notably, in the previous few years, thanks to the pandemic. 

During the pandemic, the world learned that frontline workers are the backbone of our economy as we watched them leave jobs en masse. Now we know that if organizations want to succeed, they need to improve interpersonal communication for all employees, not just those who occupy a desk.

Despite making up 80% of the global workforce, frontline employees have consistently been excluded from company-wide communication. But, thanks to an influx of much-needed HR technology, things are changing. 

Topics: Communication Employees Employee Experience Workplace Communication
5 min read

Lower Retail Turnover With Better Internal Communications

By Dane Schwartz on Oct 3, 2022 11:35:21 AM

Whether you operate a single retail location or a chain of stores, your retail employees are your best asset. They are the ones who interact with your customers daily and can create a positive or negative association with your brand. 

But, with a 69% employee turnover rate in retail — 12% higher than the U.S. national average — it can feel like most of your time and resources are spent on hiring and training new staff rather than nurturing existing employees to be your best brand ambassadors. 

With an approximate price tag of $3400 to replace one employee, a retention strategy should definitely be on your radar.

Topics: Communication Frontline Workers Employee Experience Workplace Communication
5 min read

Five Ways to Enhance Senior Care Employee Communication

By Dane Schwartz on Sep 8, 2022 2:28:01 PM

Deciding to place a beloved family member in a senior care facility is challenging. It's a decision no family member wants to make, but they trust you and your staff to offer them the best care possible when they do.



However, if employee communication in your long-term care facility falls short, it can be a chaotic and frustrating experience for your senior care staff, residents, and their families. This can lead to families moving their loved ones to a different facility and employees leaving their roles to find work elsewhere — and in a worker shortage, it's unlikely you can spare staff right now.

Effective communication is the foundation for any successful relationship, and your assisted living facility is no different.

Topics: Communication Frontline Workers Workplace Communication senior living
5 min read

4 Important Tips For Team Communications In Restaurants

By Dane Schwartz on Aug 8, 2022 8:00:00 AM

As a restaurant owner or manager, you know how quickly a tiny setback can spiral into full-blown bedlam. 

Topics: goHappy Communication Frontline Workers Company Culture Employee Engagement Restaurant
6 min read

Six Ideas That Improve Restaurant Employee Retention

By Dane Schwartz on Jul 28, 2022 1:27:12 PM

Restaurant workers are still quitting their jobs at an alarming rate. According to economists, the quit rate in hospitality and food service is nearly double that of the national average coming in at 6% vs 3%.

Topics: Communication Frontline Workers Company Culture Employee Experience Employee Engagement Hiring and retention
4 min read

Four Ways Automation Can Improve Frontline Employee Communications

By Dane Schwartz on Jul 11, 2022 8:00:00 AM

At the start of the pandemic, organizations scrambled to get online, set up curbside shopping, and restructure how to get work done and stay in business. It was like everyone was in fight or flight mode.

Those who fought (mostly) survived – and this fight to stay alive, forced companies to find new ways to do business. 

Many of these changes ended up being for the better. Namely, how the world views frontline employees. Before the pandemic, frontline workers were often considered expendable and easily replaced. But now, businesses know better. 

Topics: Communication Employee Engagement Workplace Communication