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6 min read

4 Expert Tips to Reduce Employee Turnover

By Dane Schwartz on May 22, 2023 8:30:00 AM

Are you tired of constantly losing valuable employees? Employee turnover is not only costly for your business, but it also affects team morale and productivity. 

The good news is that there are solutions to reduce employee turnover and improve communication within your organization. 

In this blog post, we will share four tips in which business communication solutions can help you retain top talent, create a more engaged workforce, and thus increase sales. 

Topics: Company Culture Employee Experience Employee Engagement Hiring and retention
3 min read

goHappy and First Watch team up to Increase the Daytime Dining Brand’s Frontline Employee Engagement and Communication

By goHappy on Apr 21, 2023 10:33:53 AM

Partnership Enables Award-winning Restaurant Concept to Improve Communication & Announce New Benefits that Support Stress Management & Better Mental Health for all Frontline Employees

6 min read

Best Practices For Sending Out An Employee Survey

By Dane Schwartz on Apr 10, 2023 8:50:00 AM

Employee surveys can provide insightful data to employers and HR professionals about employee morale or collective attitudes about aspects of the workplace. Companies that regularly survey their workers in an effective way have more opportunities to improve frontline employee communications. Still, many need more time or resources to know how to design an effective survey that yields beneficial results. Enter goHappy Hub—a platform built exclusively for employee-centric engagement and feedback that empowers organizations with proven best practices in sending out employee surveys.

Topics: Employee Experience Employee Engagement Employee Engagement Survey
6 min read

Setting Boundaries At Work: Texting After Hours

By Dane Schwartz on Apr 5, 2023 9:28:00 AM

“Can you cover tomorrow’s shift for so-and-so?”

Read 7:12 PM.

No response.

Many working Americans report experiencing a negative emotional response to the end of the weekend and personal freetime as the “Sunday Scaries”–an anxious feeling about the work week ahead that cuts into the final hours of off-the-clock bliss. But, perhaps the only thing worse to interrupt an employee’s time off work is receiving unexpected or poorly timed messages from their employer.  

Topics: Frontline Workers Employees Employee Experience
5 min read

4 Employee Engagement Ideas For Your Frontline Workers

By Dane Schwartz on Mar 24, 2023 11:04:35 AM

Let's face it: organizations crave high engagement levels from their frontline employees but are often short of ideas on exactly how to accomplish this. 

Topics: Frontline Workers Employees Employee Experience Employee Engagement
6 min read

How the Best Managers Foster Employee Recognition

By Dane Schwartz on Mar 8, 2023 8:47:51 AM

Take a moment to think about your favorite job that you've ever had. Most likely, one of the reasons that this job was meaningful to you was because of the relationships that you had with your employer and your fellow employees. When we feel valued at the workplace, our work feels more meaningful. 

Now more than ever, it is important that employees feel valued at the workplace. One way to accomplish this is through employee recognition.

Topics: Employees Company Culture Employee Appreciation
5 min read

The Happy 10: Practical Employee Appreciation Ideas

By Dane Schwartz on Mar 1, 2023 2:08:31 PM

As Dr. Bob Nelson says, “Take time to appreciate employees and they will reciprocate in a thousand ways.” 

Topics: goHappy Employees Employee Experience Employee Appreciation
4 min read

Building Employee Morale with Frontline Employee Appreciation Messages

By Dane Schwartz on Jan 9, 2023 8:30:00 AM

In our post-pandemic world, it's not enough to assume frontline employees are just " happy to have a job." 

Things have changed, and frontline workers no longer seek jobs where the expectation is the bare minimum in exchange for a paycheck. 

They are more attracted to a work environment where they feel valued and respected, with managers who make them feel like they're contributing to something significant and are working towards common goals. 

Topics: Communication Company Culture Employee Experience Employee Appreciation
4 min read

Communication Strategies For Mobile Workforce Management

By Dane Schwartz on Dec 19, 2022 8:30:00 AM

If you're an HR Director, Communications Director, or Talent Acquisition Specialist who manages a mobile workforce, you know how challenging good communication can be.

Deskless workers often work in remote settings or visit different locations throughout the day, so you may go long stretches without seeing or verbally communicating with some of your employees. 

Because of this, communication channels that work for office and onsite employees aren't practical for mobile workers.

Topics: Communication Frontline Workers Workplace Communication
2 min read

goHappy, Receives Equity Investment from Growth Street Partners

By goHappy on Dec 6, 2022 11:11:59 AM

RICHMOND, VA November 29, 2022 -- Growth Street Partners today announced a minority growth equity investment in goHappy, the leading provider of frontline employee communication and engagement software. goHappy will use the investment to expand its platform and extend its leadership position in this increasingly important category.

goHappy was founded by Shawn Boyer, the Founder and former CEO of Snagajob. The company’s SaaS platform is currently used by mid-market to enterprise organizations, across a number of verticals including restaurants, hotels, senior living communities, manufacturing facilities, retail, logistics, as well as organizations in other verticals that employ frontline workers. The platform allows the corporate offices and frontline leaders of these organizations to communicate directly with their frontline workforce, more effectively capture their feedback, and then take action on that feedback to drive improved business results. Using the platform, customers have experienced as high as a 20%+ reduction in employee turnover and double digit increases in desired organizational behaviors such as 40%+ increased participation in open enrollment.

goHappy is on a mission to help organizations build better work environments and cultures for all their employees, and especially their frontline workers who are too often overlooked. According to a Microsoft Work Trend Index Special Report, 62% of frontline workers say leadership does not prioritize culture building or communication, and 51% of frontline workers in non-management positions do not feel valued as employees. Furthermore, 69% of frontline managers say corporate is not effectively communicating with them, and 63% of frontline workers say messages from leadership do not make it to them. A recent global Boston Consulting Group survey also found that 37% of frontline workers are at risk of leaving their current jobs in the next six months.

"Organizations that employ frontline workers are starting to make significant investments in engaging and retaining these workers, and goHappy is at the center of this movement. Partnering with Growth Street positions us to double down on our commitment to helping these organizations engage their frontline workforce, and in doing so, drive better business outcomes and bottom line results,” explained Shawn Boyer, the Founder and CEO of goHappy.

“Growth Street is excited to partner with Shawn and the rapidly growing goHappy team," said Nate Grossman and Steve Wolfe, the Co-Founders of Growth Street Partners. “The frontline workforce has too often been left behind by HR technology, and no one is better positioned than Shawn and goHappy to solve this challenge and to help better engage and retain these workers."

In conjunction with the minority growth investment, Growth Street Partners will join the Board of Directors.

About goHappy
goHappy revolutionizes how employers communicate and engage with their frontline workers by providing the most inclusive and simple app-free technology ever created. Key to goHappy’s success is enabling employers to reach 100% of their deskless employees where they already are - in their text messages. Founded by Shawn Boyer who also founded Snagajob - the nation’s largest marketplace for hourly work - and a team that brings over 100 years of combined frontline employee engagement experience, goHappy’s mission is to help ALL frontline workers feel more valued and connected so they can reach their full potential. In turn, employers not only improve communication to maximize engagement and happiness within their frontline employees, but also benefit from the bottom line impact that those improvements deliver. For more information visit: www.gohappyhub.com.

Growth Street Partners
Growth Street Partners provides early growth capital to rapidly growing SaaS and technology-enabled services companies addressing underserved markets. The firm partners with founders who have personally lived through the problems their businesses solve. The firm has raised two funds and has over $200 million of assets under management. Recent investments include Pear Deck, ChildCareCRM, Visual Lease, Hotel Effectiveness, Suralink, HR Acuity, Govenda, PikMyKid, Public Input, and uConnect. Recent investment realizations include the majority sales of Hotel Effectiveness and Pear Deck, the majority recapitalization of Suralink, and the minority recapitalizations of Visual Lease and HR Acuity. If you are a founder from industry looking to scale your business without losing control or are simply interested in more information, please visit www.growthstreetpartners.com.

4 min read

6 Employee Appreciation Gifts For Hourly Workers

By Dane Schwartz on Dec 5, 2022 12:04:00 PM

Your frontline employees work hard. And amid busy schedules and the holiday rush, it can be easy to overlook showing them how much you appreciate their dedication to your organization.

Hourly workers often put in more than 40-hour work weeks during the holiday season — especially amid a labor crisis — and miss out on celebrations with family and friends. 

Although frontline employees receive overtime pay for their extra hours, it’s a requirement by the department of labor. 

Rewarding your hourly workers beyond what is expected of you, especially when they sacrifice so much, is essential to let them know you care. 

Topics: Company Culture Employee Experience Employee Engagement Employee Appreciation
6 min read

6 Employee Engagement Ideas That Actually Work

By Dane Schwartz on Nov 7, 2022 3:30:13 PM

Engaged employees have higher productivity levels, lower absenteeism rates, and greater job satisfaction. 

In addition, companies with high employee engagement tend to financially outperform those with low engagement scores.

Although the positive outcomes from engaged employees speak for themselves, many businesses still need help to proactively engage their frontline workers.

Topics: Employee Experience Employee Engagement
5 min read

Need To Hire Seasonal Employees? Text Rehireable Workers

By Dane Schwartz on Oct 24, 2022 8:00:00 AM

Seasonal hiring is both exciting and stressful for many businesses. 

Busy seasons such as holiday shopping and back to school are a welcome uptick in profits. But, these busy times of the year can also be worrisome as you struggle to find enough employees to meet customer demands.

Topics: Communication Frontline Workers Hiring and retention
13 min read

Why Employee Engagement Is Key To Company Success

By Dane Schwartz on Oct 19, 2022 4:20:29 PM

Employee engagement is one of the most important indicators in gauging satisfaction in work. This is especially true amongst Front Line Workers. People are looking for more than just a 9-to-5 job these days. They crave to be involved in their work, and want to be enthusiastic about the organization they work for and to be committed to those they work with.

Topics: goHappy Communication Frontline Workers Employees goAlerts Company Culture Employee Experience Employee Engagement Workplace Communication
5 min read

How HR Technology is Changing Communication For Employees

By Dane Schwartz on Oct 10, 2022 12:45:42 PM

Communication in the workplace has changed drastically over the last decade — most notably, in the previous few years, thanks to the pandemic. 

During the pandemic, the world learned that frontline workers are the backbone of our economy as we watched them leave jobs en masse. Now we know that if organizations want to succeed, they need to improve interpersonal communication for all employees, not just those who occupy a desk.

Despite making up 80% of the global workforce, frontline employees have consistently been excluded from company-wide communication. But, thanks to an influx of much-needed HR technology, things are changing. 

Topics: Communication Employees Employee Experience Workplace Communication
5 min read

Lower Retail Turnover With Better Internal Communications

By Dane Schwartz on Oct 3, 2022 11:35:21 AM

Whether you operate a single retail location or a chain of stores, your retail employees are your best asset. They are the ones who interact with your customers daily and can create a positive or negative association with your brand. 

But, with a 69% employee turnover rate in retail — 12% higher than the U.S. national average — it can feel like most of your time and resources are spent on hiring and training new staff rather than nurturing existing employees to be your best brand ambassadors. 

With an approximate price tag of $3400 to replace one employee, a retention strategy should definitely be on your radar.

Topics: Communication Frontline Workers Employee Experience Workplace Communication
29 min read

NEW Podcast Episode: Jeremy Edmonds at Snooze- The Importance of Culture

By Dane Schwartz on Sep 16, 2022 10:38:17 AM

 

Topics: goHappy Podcast
5 min read

Five Ways to Enhance Senior Care Employee Communication

By Dane Schwartz on Sep 8, 2022 2:28:01 PM

Deciding to place a beloved family member in a senior care facility is challenging. It's a decision no family member wants to make, but they trust you and your staff to offer them the best care possible when they do.



However, if employee communication in your long-term care facility falls short, it can be a chaotic and frustrating experience for your senior care staff, residents, and their families. This can lead to families moving their loved ones to a different facility and employees leaving their roles to find work elsewhere — and in a worker shortage, it's unlikely you can spare staff right now.

Effective communication is the foundation for any successful relationship, and your assisted living facility is no different.

Topics: Communication Frontline Workers Workplace Communication senior living
4 min read

Amid Labor Crisis, Frontline Employee Retention is Critical

By Dane Schwartz on Aug 22, 2022 8:00:00 AM

If your favorite vegan ice cream flavor has been out of stock at your local supermarket for the last few months, you may be the victim of a labor shortage.

Current labor shortages are affecting supply chain issues from picking crops, manufacturing, and transportation to stocking shelves, and there’s no end in sight. Thus, that persistent empty shelf is where your ice cream should be.

As a business owner who employs frontline workers, this reality is a heavy weight to carry. Your profits hinge on hiring and retaining enough workers to keep business cruising, customers happy, and cash flowing.



When your ‘help wanted’ ad gets nothing but crickets, and you receive resignation letters regularly, it’s hard to remain hopeful. But, rather than focus on the frontline employees you don’t have, it’s better to focus on keeping the ones you do.

Topics: Frontline Workers Employee Experience Workplace Communication Hiring and retention
5 min read

4 Important Tips For Team Communications In Restaurants

By Dane Schwartz on Aug 8, 2022 8:00:00 AM

As a restaurant owner or manager, you know how quickly a tiny setback can spiral into full-blown bedlam. 

Topics: goHappy Communication Frontline Workers Company Culture Employee Engagement Restaurant
6 min read

Six Ideas That Improve Restaurant Employee Retention

By Dane Schwartz on Jul 28, 2022 1:27:12 PM

Restaurant workers are still quitting their jobs at an alarming rate. According to economists, the quit rate in hospitality and food service is nearly double that of the national average coming in at 6% vs 3%.

Topics: Communication Frontline Workers Company Culture Employee Experience Employee Engagement Hiring and retention
29 min read

Podcast episode 2: It's not about the job, it's about the people!

By goHappy on Jul 12, 2022 6:00:00 PM

Topics: goHappy Podcast
4 min read

Four Ways Automation Can Improve Frontline Employee Communications

By Dane Schwartz on Jul 11, 2022 8:00:00 AM

At the start of the pandemic, organizations scrambled to get online, set up curbside shopping, and restructure how to get work done and stay in business. It was like everyone was in fight or flight mode.

Those who fought (mostly) survived – and this fight to stay alive, forced companies to find new ways to do business. 

Many of these changes ended up being for the better. Namely, how the world views frontline employees. Before the pandemic, frontline workers were often considered expendable and easily replaced. But now, businesses know better. 

Topics: Communication Employee Engagement Workplace Communication
5 min read

How to Be Inclusive With Your Frontline Employee Communication Strategy

By Dane Schwartz on Jun 23, 2022 7:00:00 AM

There’s nothing like a global pandemic to highlight poor employee communication. Especially in industries where workers need to physically show up for work.

Frontline and hourly workers make up 80% of our global workforce, and for industries like restaurant, retail, and manufacturing, they represent the largest percentage of the workforce. 

Topics: Communication Frontline Workers Employee Experience Employee Engagement Workplace Communication
4 min read

Best Practices For Leaders To Improve Frontline Employee Communications

By Dane Schwartz on Jun 6, 2022 6:04:07 PM

Communicating effectively with a large team of desk-less workers has its challenges. But the pandemic did an excellent job of highlighting just how critical frontline workers are to a company's success. And the mass job walkouts have taught us that frontline employees are no longer interested in being treated like second-class workers. 

Topics: Communication Frontline Workers Employees Employee Experience Employee Engagement Workplace Communication
5 min read

3 Employee Communication Tools Every HR Professional Needs To Engage Frontline Workers

By Shawn Boyer on May 23, 2022 11:03:50 AM

The work world has experienced drastic changes over the last few years. The pandemic has influenced how businesses operate, from hybrid schedules to company policies, practices, and procedures. 

Topics: Communication Frontline Workers Company Culture Employee Engagement Workplace Communication Employee Engagement Survey
5 min read

Using Technology To Communicate With Frontline Staff Is Good For Business

By Shawn Boyer on Apr 25, 2022 8:00:00 AM

Dubbed The Great Resignation, 2021 was officially the year of quitting. Thanks to severe job dissatisfaction, workers in retail, hospitality, accommodation, and food services were among the top employees to lead the walkout.

And while 2022 has turned a corner with unemployment currently hovering around 3.9% — down from 2021 — all business who have frontline and deskless workers are struggling to retain existing employees and fill open positions.

Topics: Frontline Workers Workplace Communication Hiring and retention
14 min read

Episode 1: Welcome to the goHappy Podcast

By goHappy on Apr 14, 2022 10:47:52 AM

Topics: goHappy Podcast
4 min read

Solving Unique Challenges for Senior Living

By Shawn Boyer on Apr 4, 2022 3:49:40 PM

Every industry has its own unique challenges in communicating with its various constituents - prospects, customers and their employees.  

Senior living communities are certainly no different.  And, their communication challenges are unique and heightened in two ways:

1. Like most industries that have a large number of frontline employees who don’t have company issued email, they struggle with how to effectively communicate with those employees; and
2. they have an added layer of complexity because they need to communicate (in real time in a lot of instances) with their “customers”, who in a lot of cases are both their residents AND the family members of those residents, and they are not tied to a desk/email during the day.

To say that we have enjoyed working with these companies is an understatement - we have LOVED working with them and seeing all of the different ways in which they’re using the goHappy platform to solve for those challenges.  Below are a few examples of those just in case it can be helpful to anyone else out there who has similar challenges - we hope it can get your wheels turning!  In all of these instances, they are using goHappy to send text messages directly through our software to their frontline employees, residents and family members.

Topics: Communication Employee Experience Employee Engagement Workplace Communication
2 min read

The “Genius” of Managing AND Leading

By Greg Moyer on Mar 14, 2022 10:00:00 AM

In his book, “Built to Last”, Jim Collins talks about how highly visionary companies do not oppress themselves with what he calls the “Tyranny of OR” – the reluctance to accept two seemingly contradictory forces or ideas at the same time.  The “Tyranny of OR” pushes people to believe that things must be either A or B, but not both.  Instead of being oppressed by the “Tyranny of OR”, highly visionary companies liberate themselves with what he refers to as the “Genius of AND” – the ability to embrace both extremes of a number of dimensions at the same time.  Instead of choosing between A OR B, they figure out a way to have both A AND B.

The terms “management” and “leadership” are often interchanged. In fact, many people view them as basically the same thing.  Yet, when you look at the “what” and the “how” of managing vs. leading, there are some clear distinctions between them.   Here are a few of the notable differences: 

Topics: Frontline Workers
3 min read

Hand & Stone Enlists goHappy to Capture, Measure Frontline Employee Feedback

By goHappy on Mar 10, 2022 12:00:00 PM

2 min read

It’s How You Make Them Feel

By Greg Moyer on Mar 7, 2022 11:11:38 AM

 It’s not surprising in this highly competitive labor market that the top concern facing CEO’s in organizations that employ large numbers of frontline employees is their ability to hire and retain staff. As a result, employee engagement has become a key strategic initiative with leaders and managers at all levels devoting more of their time and focus to create a positive and engaging experience for employees. Being more intentional about what leaders and managers need to do to drive higher engagement levels, represents a needed and critical step forward.

Topics: Company Culture Employee Experience Employee Engagement
2 min read

How Tupelo Honey Increased its Employee Engagement

By Shawn Boyer on Feb 18, 2022 2:41:15 PM

The pandemic put a strain on the hospitality industry, causing company cultures to change and increasing employee turnover rates. Employers not only needed a quick and easy way to communicate COVID-19 policies and procedures, but also a permanent way to communicate ongoing updates and engage with frontline team members.

Topics: Employee Engagement
3 min read

Tapping Frontline Workers’ Full Potential Via Communications

By Shawn Boyer on Feb 7, 2022 11:56:21 AM

Studies show frontline employees feel undervalued and disconnected from their leaders, causing a lack in commitment, engagement and contributions to the workplace. However, companies that invest in engaging frontline team members have seen positive results like higher revenues, productivity and lower turnover. HBR Analytic Services reported that 87% of nearly 500 business executives said they will be more successful when frontline workers are empowered to make important decisions in the moment.

Topics: Frontline Workers Workplace Communication
1 min read

Supreme Court Rules on Vaccine Mandate… What’s Next?

By Shawn Boyer on Jan 14, 2022 3:55:21 PM

The Supreme Court yesterday largely blocked the Biden administration’s plan for requiring business owners with 100 or more employees to require their employees to be vaccinated against COVID-19 or submit to weekly testing.

2 min read

Vaccine Mandate Moves Forward: What Employers Need to Know

By Shawn Boyer on Dec 27, 2021 8:00:00 AM

A federal court has lifted a stay on the Biden administration’s rule that forces business owners with 100 or more employees to require their employees to be vaccinated against COVID-19 or submit to weekly testing.

Topics: Workplace Communication
4 min read

Choosing the Right Communications Platform for Frontline Engagement

By Dane Schwartz on Dec 20, 2021 10:12:17 AM

If there is one thing employers have learned over the past few years, it's the critical role frontline staff play in the economy's stability. Frontline workers came to realize their value, as well.

Topics: Frontline Workers Employees Company Culture Employee Engagement Workplace Communication
4 min read

How Holiday Messages To Employees Can Boost Engagement

By Dane Schwartz on Dec 13, 2021 9:07:30 AM

Front employees work hard all year long, but the holiday season can be an exceptionally challenging time for them.

While office employees often enjoy a more casual atmosphere as work slows down for the holidays, frontline workers can be overwhelmed with stressed-out, impatient, and sometimes unforgiving customers.

Encouraging frontline employees to show up for work and maintain a positive attitude during such a hectic time of year requires extra diligence from your HR and management team. 

Topics: Employee Engagement Workplace Communication
2 min read

Communicating Workplace Vaccine Plans to Frontline Employees

By Shawn Boyer on Dec 3, 2021 10:49:46 AM

Despite legal challenges, employers across the United States have been preparing to adhere to OSHA’s vaccine mandate, which calls for business owners with 100 or more employees to require their workers to be vaccinated or submit to weekly testing. According to OSHA, companies must have a policy in place by Dec. 6 and begin implementing those plans by Jan. 4.

Topics: Workplace Communication
3 min read

Vaccine mandate: What employers need to know

By Shawn Boyer on Nov 19, 2021 4:30:02 PM

By now, you’ve most likely heard about the workplace vaccine mandate planned by the Occupational Safety and Health Administration (OSHA).  

Topics: Workplace Communication
2 min read

70% of Your Frontline’s Engagement is Determined by Your Frontline Leaders

By Shawn Boyer on Oct 14, 2021 9:38:57 AM

According to Gallup, 70% of the variance in employees’ engagement is determined solely by their direct leader.  And, given the financial benefits of having an engaged workforce, such as increased profitability, higher sales, lower turnover, etc., you would hope that frontline leaders would have their employees’ engagement level as a top priority.

Topics: Frontline Workers Employee Experience Workplace Communication
2 min read

Maximize Hourly Employee Participation in Open Enrollment

By Shawn Boyer on Oct 7, 2021 11:15:04 AM

2 Tips to Increase Hourly Employee Participation in Open Enrollment by 40%+ 

Topics: Frontline Workers Employee Engagement
3 min read

4 Tips to Boost Hourly Employee Engagement

By Shawn Boyer on Oct 1, 2021 1:48:37 PM

The Value of an Engaged Workforce

I’ve been on no fewer than 10 calls over the past several weeks with heads of HR and talent acquisition specialists at some of the best employers in the country, and they’re all saying the same thing about the recruiting environment right now: “I’ve never seen anything like this”.  

Topics: Frontline Workers Employee Engagement Workplace Communication
1 min read

Labor Day: Why We Celebrate Work

By Shawn Boyer on Sep 6, 2021 10:51:29 AM

Sara Reinhardt shares her favorite things about working for Tupelo Honey.

Topics: Extraordinary Worker Frontline Workers Employees Company Culture Employee Experience Employee Appreciation Restaurant
2 min read

The Keys to Frontline Employee Engagement

By Shawn Boyer on Feb 10, 2021 10:01:33 AM

We recently hosted a webinar regarding the keys to frontline employee engagement and the bottom line impact that it drives, with special guests Dave McKlveen, Vice President of Human Resources for Organic Krush and formerly VP of HR at Cava, and Greg Moyer, Chief Engagement Officer at goHappy Hub.  Below are the quick hitting highlights, and for a more full deep dive, click here to watch the full Webinar.

Topics: goHappy Communication Frontline Workers Employees goHappy Hub Company Culture Employee Experience Employee Engagement Employee Engagement Survey webinar Inclusion
2 min read

What California Employers Need to Know about CA Assembly Bill 685

By Shawn Boyer on Jan 20, 2021 10:58:00 AM

We recently hosted a webinar regarding what CA Assembly Bill 685 requires of California employers, with special guests Wengy Sugg, an experienced labor and employment attorney, and Amir Durrani, VP of Human Resources at NORM’s Restaurants, an iconic CA based restaurant concept with 20+ locations.  Here are the quick hitting highlights of this Bill that went into effect on January 1, 2021.  For a more full explanation, click here to watch the Webinar.

Topics: Covid-19 California AB 685 AB 685
2 min read

Introducing goHappy Hub! Where Your Frontline Drives Your Bottom Line

By Shawn Boyer on Jun 25, 2020 11:20:48 AM

We’re super excited to announce our newest goHappy Labs product offering – goHappy Hub! With goHappy Hub!, organizations now have a simple and powerful way to:

Communicate with their frontline hourly employees; and
Enable their frontline hourly employees to communicate and collaborate with each other in smaller group settings – whether those groups are by location, team, district, etc.

Topics: goHappy Communication Frontline Workers Employees goHappy Hub
2 min read

The Extraordinary Ordinary Window Cleaner

By Shawn Boyer on Jun 25, 2020 11:12:13 AM

As I was sitting there waiting for my food at the Legal Sea Foods at Boston’s Logan International Airport in November of 2012, a man caught my eye.  He was outside on a ladder cleaning the windows of the gate next to the restaurant. As I sat there and watched him, I was mesmerized by how meticulous he was.  He was so carefully cutting into the corners of each window. 

Topics: Extraordinary Worker goHappy Frontline Workers Employees Extraordinary
4 min read

5 Steps to Reduce Your Employees Fear & Show Them How Much You Care

By Shawn Boyer on Jun 25, 2020 11:08:28 AM

Three days ago I was having lunch at the top of a mountain at a Colorado ski resort during our family’s spring break, and as we talked to our server about COVID-19 and whether the resort had talked about closing, she said her team had a meeting with her manager that morning and there were discussions that the mountain might close. She was scared to death because she didn’t know how she was going to pay rent if it did close. 

Topics: goHappy Communication Frontline Workers Employees
2 min read

goHappy’s Extraordinary Worker Campaign

By Shawn Boyer on Jun 25, 2020 11:05:19 AM

goHappy is thrilled to officially kick off The goHappy Extraordinary Worker Campaign in order to recognize the amazing work that hourly workers are doing every day through which we will be giving away over $20,000 in 2020 to these incredibly deserving individuals.  

Topics: Extraordinary Worker goHappy Employees Extraordinary
3 min read

A Day in the Life of an Hourly Worker Right Now

By Shawn Boyer on Jun 25, 2020 10:56:22 AM

EXTRAordinary Worker: BLAKE

We all felt inspired after “meeting” Blake and hearing his story as an EXTRAordinary Worker finalist for February. One of the most fulfilling parts of our EXTRAordinary Worker Campaign has been the connections we have made with these EXTRAordinary people. And the relationships that have developed from those connections.

Topics: Coronavirus Extraordinary Worker goHappy Frontline Workers Employees Covid-19 Extraordinary
3 min read

Be extra kind to the frontline right now

By Shawn Boyer on Jun 25, 2020 10:52:28 AM

Celebrate Your Favorite Hourly Worker & Give Them a Chance to Win $1,000

While most Americans with a “desk job” are being required to work from home, millions of “desk-less” hourly workers across the country are continuing to show up to work so that we have the things we still need – grocery store clerks so that we have groceries (and MAYBE even some toilet paper!), delivery drivers so that we don’t have to expose ourselves to others, plumbers to fix our leaking sinks, health care providers to take care of our sick, etc. Social distancing is not an option for them.

Topics: Coronavirus Extraordinary Worker goHappy Communication Frontline Workers Employees Kindness
1 min read

Your Frontline Employees Want to Hear From You about COVID-19. Daily

By Shawn Boyer on Jun 12, 2020 11:16:19 AM

At a time when there is so much information coming at people, it turns out that you, their employer, are the #1 source for credible COVID-19 information they need to know.

Topics: Coronavirus goHappy Communication Frontline Workers Employees Covid-19 goAlerts
2 min read

3 Ways to Communicate with Your Furloughed & Laid Off Frontline

By Shawn Boyer on Jun 11, 2020 11:10:00 AM

HR teams across the country are doing amazing work right now that is both emotionally and physically exhausting.

Topics: Insider Coronavirus Communication Frontline Workers Employees Covid-19